Knowing your locksmith company is certainly beneficial to you. It would even be better to get to know them on a personal level. Creating a good relationship with them can assure you better of your safety. But whatever the case may be, knowing your locksmith company is as important as locking your doors.
To identify trustworthy locksmith companies, here are some pointers you should know.
The most basic one is identification. A good company has credentials and documentation to prove their identity. Just like for every individual, each of us have papers to support our identity like birth certificates, IDs, etc. Thats why this is even more expected from a company. A reliable locksmith company would primarily have a registered company name and/or a logo. Their paperwork needs to include their company name or logo at all times. Vehicles and uniforms bearing their logo are also a plus. Still doubtful? You may ask for their business registration and license so you could confirm with the state bureau that handles legitimacy of businesses.
Visit their website as a starting point. See if their business address is correct. Search for reviews on the internet to have further knowledge about them. But it would be preferable to have a friend or family give their referrals. Since you got the recommendation from a trusted loved one, it would be more likely for you to get a trustworthy locksmith as well. But in case they cant give any suggestions, you can ask referrals from local building firms and security system companies.
A reputed locksmith company would almost certainly be in the business for years. So its also good to check their history.
Since the internet holds information you need, all you have to do is do your homework and research about the locksmith company. Check with your states business bureau for information about the locksmith company. Contact your local consumer protection agencies to know if your locksmith had previous lawsuits. Additionally, you can look for information at business rating sites to get customer reviews and learn about your locksmith company.
For further confirmation, ask your local government on licensing requirements a locksmith must have. Once you do, you should ask the locksmith for proof of their licensing.
You should know if a locksmith company has insurance in case they damage your properties while working on it. This will save you from spending more. Ask to see their proof of insurance before you settle and hire a locksmith.
Again, references. It is very ideal to choose a locksmith company that has good reputation and recommended by a lot of people. Another good tip is to make a list of reliable contacts. Create a network of people who can share information about different locksmiths. This will help you and your network weed out unreliable contacts. This will also ensure you are doing business with the right people and hopefully force scammers to close up their business.